Welcome to Layover.is (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and the resale of tours listed on our platform. By using our website, you agree to these Terms. If you do not agree, please refrain from using our services.
1. General Information
1.1 Purpose: Layover.is acts as a platform connecting customers with tour providers in Iceland. We resell tours provided by third-party operators (“Providers”).
1.2 Acceptance: By accessing or using our site, you acknowledge that you have read, understood, and agreed to these Terms.
2. Booking and Payment
2.1 Bookings: All bookings made through our platform are subject to availability. We confirm bookings upon receipt of full payment.
2.2 Payment: Payments must be made in full at the time of booking via the payment methods specified on our site.
2.3 Currency: All prices are listed in Icelandic Króna (ISK) unless otherwise specified. Exchange rates may apply if you pay in a different currency.
2.4 Taxes and Fees: Prices include applicable taxes unless otherwise stated. Additional fees may apply for certain activities or services.
3. Cancellations and Refunds
3.1 Cancellation by Customer
– Cancellations made more than 48 hours before the tour date are eligible for a full refund.
– Cancellations made less than 48 hours before the tour date are non-refundable.
3.2 Cancellation by Provider: If a Provider cancels a tour, we will offer a full refund or the option to reschedule.
3.3 Force Majeure: Refunds may not be available for cancellations due to events beyond our control, such as natural disasters or extreme weather.
4. Responsibilities
4.1 Customer Responsibility:
– Ensure you provide accurate information during the booking process.
– Arrive at the designated meeting point on time. Late arrivals may result in forfeited bookings without a refund.
4.2 Provider Responsibility:
– Providers are responsible for the quality and safety of their tours.
– Providers must comply with Icelandic laws and regulations.
4.3 Our Responsibility:
– We act as intermediaries and are not liable for the performance or safety of tours provided by third parties.
5. Use of the Website
5.1 Prohibited Activities: You may not use our site to:
– Post false or misleading information.
– Engage in fraudulent activities.
– Disrupt the site’s operation or attempt unauthorized access.
5.2 Content: All content on our site, including images and text, is our property or used with permission. Unauthorized use is prohibited.
6. Limitation of Liability
6.1 We are not liable for damages arising from your use of our site or issues related to third-party Providers, including but not limited to:
– Injuries or accidents during tours.
– Tour cancellations or delays.
– Miscommunications or errors in booking.
7. Privacy
7.1 Data Collection: We collect personal information necessary for booking and improving our services. Please review our Privacy Policy for details.
7.2 Data Sharing: We share your booking details with the relevant Providers to facilitate your tour.
8. Amendments
8.1 We may update these Terms from time to time. Changes will be effective upon posting. Continued use of our site constitutes acceptance of revised Terms.
9. Governing Law
9.1 These Terms are governed by the laws of Iceland. Any disputes shall be resolved in Icelandic courts.
10. Contact Us
If you have questions or concerns about these Terms, please contact us at [email protected]
Acknowledgment: By using our site, you confirm that you have read, understood, and agree to these Terms and Conditions.